Match Guaranty

Code of Conduct Policy

All Clients of Match Guaranty by the virtue of becoming a Client hereby agree to this Code of Conduct Policy (“Policy”). It outlines the expected standards of behavior to ensure a respectful, safe, and successful matchmaking experience for all parties involved.

1. Respectful Communication

• 1.1 Clients must engage in courteous and respectful communication with Service Provider staff and potential matches.
• 1.2 Discriminatory, offensive, or inappropriate language or behavior will not be tolerated.

2. Honesty and Transparency

• 2.1 Clients are required to provide accurate and truthful information regarding personal details, intentions, and expectations.
• 2.2 Any misrepresentation or omission of material information may lead to termination of services without refund.

3. Commitment to the Process

• 3.1 Clients should actively participate in the matchmaking process, including attending scheduled meetings and providing timely feedback.
• 3.2 Unreasonable delays or lack of engagement may be considered a breach of this Policy.

4. Privacy and Confidentiality

• 4.1 Clients must respect the privacy and confidentiality of potential matches.
• 4.2 Sharing personal information or communications without consent is strictly prohibited.

5. Appropriate Conduct During Meetings

• 5.1 Clients should conduct themselves appropriately during virtual and in-person meetings, adhering to social norms and cultural sensitivities.
• 5.2 Any form of harassment, coercion, or undue pressure is unacceptable.

6. Compliance with Legal and Ethical Standards

• 6.1 Clients must comply with all applicable laws and regulations during their participation in the matchmaking process.
• 6.2 Engaging in illegal activities or unethical behavior will result in immediate termination of services.

7. Feedback and Communication with Service Provider

• 7.1 Clients are encouraged to provide constructive feedback to the Service Provider to enhance the matchmaking experience.
• 7.2 Open and honest communication with the Service Provider is essential for a successful partnership.

8. Non-Discrimination

• 8.1 Clients must not discriminate against potential matches based on race, ethnicity, religion, disability, or any other protected characteristic.
• 8.2 The Service Provider promotes inclusivity and expects Clients to uphold these values.

9. Conflict Resolution

• 9.1 In the event of a disagreement or conflict, Clients should seek resolution through respectful dialogue and, if necessary, involve the Service Provider for mediation.
• 9.2 Escalating conflicts without attempting amicable resolution is discouraged.

10. Termination of Services

• 10.1 Violation of this Code of Conduct may result in termination of services without refund, as outlined in the Black Friday Matchmaking Services Agreement (Amended).
• 10.2 The Service Provider reserves the right to determine, at its sole discretion, what constitutes a violation of this Policy.

All clients agree to all terms of this code of conduct policy by making payment for matchmaking services.